Black Stone has been my go to place if Im need of staycation. I was here on the 1st week of March for another staycation and just like the usual the place meets my expectation. Love how accomodating and...

I liked the salon nail an facial

Clean, comfortable bed, a modest choice of tea and water, staff are friendly and helpful location is very good next to 2 metro stations, a nearby mall, good for a short stay.

location’s good and so as the breakfast 😊

The hotel is situated in the heart of deira, a few minutes from Al Ghurair Mall and restaurants.

Good location. Friendly staff.

The lobby is very nice. The room we got was very spacious

The location is near the Metro and restaurants

hotel is really well located. lots of grocery shops, few small malls, easy reachable to metro stations.

Nice,,but the problem is there is no signs on the doors to inform the house keeping to clean the rooms or do not disturb,,and I guess this problem was for all the rooms,,so you have to call the reception...

Hotel is situated in the center of Al rigga road. Everything is accessible from this area like restaurants, bank, metro, mini groceries.

Size of the room & bathroom & the price .

Only location

The rooms are chic, comfortable and clean. Also I highly recommend the breakfast package every morning because it is so convenient. The range is decent as well. Taha the receptionist was helpful...

When you see the Property picture it’s looks great but unfortunately while reaching in the hotel its full of disappointments

Nothing!

Nothing at all that I liked

Reception staff got the booking completed efficiently although with a few sales tactics thrown in. The staff were helpful in all matters. Clean room, bathroom and reception. Furniture and fittings were...

Our stay is good.

Very good location.. 100s of hotels and restaurants around this place.. 24/7 restaurants and suoermarket available nearby. Kindly book any other nearby hotel.

Over all experience was excellent. Staff was cooperative. Hotel was very nice located at the best place. However, i did not had the breakfast as i had my own.

The location of the hotel is near the main attractions you would expect to visit. Two train stations are within walking distance which makes it very easy to travel to other areas since taxis can be quite...

Nothing

The location was good , the staff was very friendly , the room were always clean , we had plenty of facilities in the room as well .

The room was very big and relatively silent.

Location and rooftop have an acoustic place with pool.

The location is perfect. The staff is awesome and cooperative. It’s small hotel with amenities of five star. It has fitness room, pool, sauna and spa. Most of all staff at reception , kitchen and...

The fat body guard at the night time is wonderful,a also Monee’m the morroco man who works at the restaurant, and mr. Jad are the best and I love them.

Great value for Money and great location. The room was clean enough staff accomodating. Fast check-in and in my last day, because very sick, I asked for late check-out. They were very nice and accepted...

The place was nearby and close to a lot of restaurants. The staff were courteous and quick in my queries.

The room was clean enough, the maintenance and housekeeping stuff were quick and amazing. The location is about 6-10 min to Union metro station and is in a nice, cheap, multicultural and vibrant area....

Close to the metro.

Staff are helpful rooms are clean and nice super hotel..staff noor from housekeeping is helpful. All super ..i will come back soon.thanks

Decor was nice and location is close to malls and metro stations.

Location

Nice hotel quick check in check out. Staff are helpful. Cleaniness super like 5star .everything is super I will go back again and again. Lovely stay thanks all

The hotel is central located and close to the metro station. The staff is correct and helpful . I got a nice room in a top floor as i wished .

Breakfast

Room size, cleaning, calmness..

The room was nice and clean and the check-in was very easy and fast with a very friendly staff. They had two spa and a sport bar I enjoyed my stay here.

the location

The hotel was above my expectation. i am a frequent traveler in Dubai. and black stone is one of the best hotel i have found. every thing was perfect. room was really really extraordinary. very comfortable...

Everthing except that rude guy standing in reception with moustache

Location

The location is very accessible. They accept non-married couples.

Nothing

I like the house keeping staff they deliver tge things we request very fast.

Nothing; location is all right.

The room is so spacious

We liked the service in general, the agent who received us was super nice, we arrived at the Hotel at 7am and our reservation was made for 2PM, but the hotel allowed us to enter the chamber 10:30AM Without...

The things I liked about hotel - the rooms are clean and some of them (I checked 6 rooms) don’t smell cigarettes; towels are clean; swimming pool is clean; there is a fridge, kettle and...

It was quiet and the facilities were as advertised and i got an early check in. Chef Saleh is an amazing person.

I like the location, good price for money,some of the staff are really nice, while some are not. The breakfast is good.

Very helpful staff from front desk to housekeepers ... specially housekeepers they know exactly how to make guest happy and satisfied ... I really enjoyed my stay in new blackstone hotel ..😊😊

Reception staff very friendly.. special thanks to Sharjeel for making my stay so good .. housekeeping service and cleanliness is outstanding ... very professional housekeeping staff..

I like the fact that hotel location was very convinient to malls, groceries, food chain. The rooms are quite okay and staff are very polite specially the lady in the reception. ( i think she's russian).

Location, value for money, cleanliness

The cleanliness of the room and the bathrooms, also in general.

good location.. comfortable hotel and every thing except front desk ppl attitude

Absolutely loved the staff, especially Mr Chanaka who was so comforting. We arrived at 6am, check in was meant to be at 2pm but he let us in early. Room was insanely huge! 2 bottles of water per day were...

So nice and comfortable place.. team was so helpful ,place was clean and vary quick response for any request Location is amazing near to everything. الموقع رائع Highly recommended

Location fairly close to the metro station; free water, tea and coffee; cleanliness

I like how accommodating the staff were. Specially Mr. Kashif, his smile was endearing. Kudos New Blackstone Hotel. Will surely recommended your service and place to friends. Thank you.

It was a wonderful stay in your property and specially thanks to Mr. Kashif and Ms. Wafa for their extra ordinary service and assistance during my stay.Only small issue that i request milk for coffee...

It was clean. Staff was nice. The food was ok. Kamra was helpfull. Nice with water, tea and coffy at the room. Swimming pool was ok, not the biggest pool, but fine. The AC was verry nice. The Egyptian...

All the staff in hotel reception Kashif Wafa Sharjeel Kamran the boy they all are always helpful so kind and humble Marvelous staff with great service thank you so much

Location

Location

I like the place and it's near to metro only 5 minutes to walk, and the value was cool

The bathroom was small. Staff is okie They never changed blankets during my 3 night stay Remaining all was fine.