Decor was nice and location is close to malls and metro stations.

Location

Nice hotel quick check in check out. Staff are helpful. Cleaniness super like 5star .everything is super I will go back again and again. Lovely stay thanks all

The hotel is central located and close to the metro station. The staff is correct and helpful . I got a nice room in a top floor as i wished .

Breakfast

Room size, cleaning, calmness..

The room was nice and clean and the check-in was very easy and fast with a very friendly staff. They had two spa and a sport bar I enjoyed my stay here.

the location

The hotel was above my expectation. i am a frequent traveler in Dubai. and black stone is one of the best hotel i have found. every thing was perfect. room was really really extraordinary. very comfortable...

Everthing except that rude guy standing in reception with moustache

Location

The location is very accessible. They accept non-married couples.

Nothing

I like the house keeping staff they deliver tge things we request very fast.

Nothing; location is all right.

The room is so spacious

We liked the service in general, the agent who received us was super nice, we arrived at the Hotel at 7am and our reservation was made for 2PM, but the hotel allowed us to enter the chamber 10:30AM Without...

The things I liked about hotel - the rooms are clean and some of them (I checked 6 rooms) don’t smell cigarettes; towels are clean; swimming pool is clean; there is a fridge, kettle and...

It was quiet and the facilities were as advertised and i got an early check in. Chef Saleh is an amazing person.

I like the location, good price for money,some of the staff are really nice, while some are not. The breakfast is good.

Very helpful staff from front desk to housekeepers ... specially housekeepers they know exactly how to make guest happy and satisfied ... I really enjoyed my stay in new blackstone hotel ..😊😊

Reception staff very friendly.. special thanks to Sharjeel for making my stay so good .. housekeeping service and cleanliness is outstanding ... very professional housekeeping staff..

I like the fact that hotel location was very convinient to malls, groceries, food chain. The rooms are quite okay and staff are very polite specially the lady in the reception. ( i think she's russian).

Location, value for money, cleanliness

The cleanliness of the room and the bathrooms, also in general.

good location.. comfortable hotel and every thing except front desk ppl attitude

Absolutely loved the staff, especially Mr Chanaka who was so comforting. We arrived at 6am, check in was meant to be at 2pm but he let us in early. Room was insanely huge! 2 bottles of water per day were...

So nice and comfortable place.. team was so helpful ,place was clean and vary quick response for any request Location is amazing near to everything. الموقع رائع Highly recommended

Location fairly close to the metro station; free water, tea and coffee; cleanliness

I like how accommodating the staff were. Specially Mr. Kashif, his smile was endearing. Kudos New Blackstone Hotel. Will surely recommended your service and place to friends. Thank you.

It was a wonderful stay in your property and specially thanks to Mr. Kashif and Ms. Wafa for their extra ordinary service and assistance during my stay.Only small issue that i request milk for coffee...

It was clean. Staff was nice. The food was ok. Kamra was helpfull. Nice with water, tea and coffy at the room. Swimming pool was ok, not the biggest pool, but fine. The AC was verry nice. The Egyptian...

All the staff in hotel reception Kashif Wafa Sharjeel Kamran the boy they all are always helpful so kind and humble Marvelous staff with great service thank you so much

Location

Location

I like the place and it's near to metro only 5 minutes to walk, and the value was cool

The bathroom was small. Staff is okie They never changed blankets during my 3 night stay Remaining all was fine.

The location. It is near metro stations.

No comments

Check in experience was amazing the staff was excellent and knew their job

90 % is fine...location is perfect...the lady on reception attitude was very good.

The reception guy is always very nice and polite ...been in this hotel few times, he always upgrade my room...when in Dubai this is my first choice ..great location, amazing value for money, great staff

Wonderful staff specially who check in us mr.golvin i guess his name very accomodating person.and the hotel rooms has complete amenities,clean 😍Comfy bed

Ac and free wifii

location only

Close to metro, pretty bedrooms, value for money

staff very cooperative

clean and silent

the room is big and extra comfy

Location

Nothing

Everything

Staff were so kind, specially the cleaners were doing great job.

Comfortable, clean and well located

Got an upgrade to a suite. Thanks Wajid

Low price.

All

The location. Thats all.

Waiters in breakfast was all kind and helpful

location

Friendly staff at the receptionist

The staff and the cleanliness of the room

They have the remote control for the lights. Very convenient!

Staff are accomodating.

Comfy bed